PC World called the iPhone 4’s launch as “sloppy as it was successful.” What’s so sloppy about selling an incredible 1.7 million units in the first three days of sale? The usually cautious and careful Apple made a number of missteps, and there is no doubt the eagerly awaited iPhone had some glitches to be worked through.
Even before the launch of the 4G iPhone, Apple, which normally keeps their trade secrets and prototypes with fortress-level security, let slip a few demo models of their phones, most notably was when engineer Gray Powell left his prototype behind in a bar. Immediately before the launch, Apple’s ordering system crashed under the weight of unprecedented pre-orders, and long lines were expected to be the norm on the actual launch date, June 24.
Perhaps the most surprising of the glitches, however, do not have to do with circumstances surrounding the iPhone, but issues with the phone itself. Among those noted by PC World:
- Apple made much of the improved external antenna system, which was supposed to provide much better signal and help reduce those infamous lost calls. This sophisticated technology was foiled when users block the lower left hand corner when holding the phone. Apple responded to these complaints that they should not hold the phone that way. That is like telling your mom your foot hurts when you walk, expecting a solution or at least a kiss for your booboo, and having her tell you not to walk. Many were understandably put off by this response.
- Some users experienced discolored spots or yellow patches on their shiny, new $200 to $700 screens.
- Up is down and down is up. Some users noted that the volume buttons were reversed. Not a big problem, but certainly irritating.
- The new FaceTime video chat program is prone to crashes, and some of these may not be fixed by rebooting.
- The highly touted multitasking capabilities are bringing complaints of their own for sucking away too much battery life. It is also thought that the phone doesn’t provide enough juice to power its own programs and iOS4 is more prone to closing unexpectedly. You may want to stick to monotasking for a while.
There are ample Apple fans, however, that are thrilled with their new iPhones, and the whopping first week sales attest to that. While maybe not technically the best smartphone out there, the iPhone 4G certainly has hype and reputation on its side.
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