What usages does your licensing agreement allow?
Music tracks licensed from AudioMicro can be used for TV programs, websites, feature films, commercials (TV & Radio), corporate videos, training videos, personal videos, point-of sale videos, PowerPoint presentations, multimedia presentations, video games, and YouTube videos. The list is not endless and we encourage you to review of our Content License Agreement for additional details. If you have any uncertainly regarding the use of content located on the site, please contact us at Licensing[at]AudioMicro.com.
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What usages does your licensing agreement NOT allow?
Our full licensing agreement can be viewed in the legal section of the site, but here is a quick summary of uses that require additional fees:
-Distribution of more than 250,000 physical units.
-Resale in a product that competes directly with AudioMicro.com
-Broadcast on TV WITHOUT the filing of a cue sheet. Filing cue sheets does not require additional fees from you the customer, but rather helps our musicians collect their fair share of fees already paid to ASCAP or BMI by the broadcasting station. This can be confusing to customers working on broadcast projects for the first time so do not hesitate to contact us with questions at AudioMicro[at]AudioMicro.com.
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In general, who would you say uses AudioMicro as a resource?
Our current customers include video bloggers, small advertising agencies, video production companies, web design firms, government PR agencies, publicly traded international manufacturing companies, among many others.
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What are your prices?
Music
4:01 minutes or higher = 10 credits
3:01 minutes through 4:00 minutes = 8 credits
2:01 minutes through 3:00 minutes = 6 credits
1:01 minutes through 2:00 minutes = 4 credits
0:01 seconds through 60 seconds (1 minute) = 2 credit
Sound Effects
4:01 minutes or higher = 5 credits
3:01 minutes through 4:00 minutes = 4 credits
2:01 minutes through 3:00 minutes = 3 credits
1:01 minutes through 2:00 minutes = 2 credits
0:01 seconds through 60 seconds (1 minute) = 1 credit
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How do I buy a royalty free stock music track?
You’ll first need to add credits to your account. You’ll see that our current pricing offers discounts for purchases of 2 credits or more:
Pay As You Go Plans
1 credits for $8.99
2 credits for $14.99
5 credits for $19.99
20 credits for $49.99
50 credits for $74.99
120 credits for $149.99
250 credits for $249.99
Subscription Plans - Subscriptions offer significant cost savings over Pay As You Go and they automatically renew until cancelled from within your PayPal account.
2 credits for $9.00 per month
10 credits for $19.00 per month
50 credits for $49.00 per month
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What if I don’t want to purchase stock music tracks using PayPal?
You can use a regular credit card with PayPal. If you proceed to the buy credits process, you will be directed to the PayPal login page. When you arrive at the PayPal page, please look at the bottom left of the screen and next to "Don't have a PayPal account?", please click the "Continue" link and proceed to make a purchase with a credit card directly. There is an input area for credit card processing without a need to login or be registered for PayPal.
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Can I use the 'preview' audio files on your site for my project for free?
No. The license is granted only to customers who pay for a license. All the other versions are for preview purposes only.
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What browser should I use?
We recommend the most recent versions of Internet Explorer for PC users and Firefox for Mac users.
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In what file format is your music delivered?
For files uploaded and listed as MP3 – the content is delivered in the original bit rate that the
track was uploaded in – e.g. MP3 at 192 Kbps
For files uploaded and listed as WAV – the client has the option to download the file as a WAV,
AIFF, or MP3 file in the following sample rates:
• WAV = the original sample size/sample rate that the track was uploaded in - e.g. 48 kHz/16 bit
• AIFF = 128 Kbps
• MP3 = 128 Kbps
For files uploaded and listed as AIFF – the client has the option to download the file as an MP3
or AIFF file in the following sample rates:
• AIFF = the original sample size/sample rate that the track was uploaded in - e.g. 48 kHz/16 bit
• MP3 = 128 Kbps
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Can I submit tracks as well as buy tracks?
Yes! At AudioMicro.com all users are automatically registered as both music sellers and music buyers within the same user account
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Is it safe to pay by credit card online on the AudioMicro site?
All credit card transactions AudioMicro.com are processed through our PayPal gateway. We do not retain your credit card information on our servers. Your transaction is safe with AudioMicro.
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Will my credits ever expire?
The unused credits are kept in your account until you use them. There is no expiration date.
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Can I share my AudioMicro downloads with my friends?
No. The stock music tracks on our site are copyright protected intellectual property. Customers that download files from the AudioMicro website cannot copy or distribute them outside the scope of individual commercial projects.
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I’m getting an error message when I try to download.
If your download is interrupted for any reason, or you lose the file on your hard drive, (or any other such disaster!) don't worry. You can re-download your purchased tracks by visiting your “My Account” page and clicking on “Order History”. Please contact us at AudioMicro[at]AudioMicro.com if you are still experiencing download problems and we’ll assist you asap.
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My file downloaded ok, but it won’t open. What should I do?
If the MP3 / WAV / AIF file downloaded completely but your software program doesn't open it, simply try again using another software program and resave. If you still experience problems contact us at AudioMicro[at]AudioMicro.com.
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How do I cancel my AudioMicro subscription?
If you have a subscription that you no longer want or need, you may cancel your AudioMicro subscription at any time through your PayPal account. There are two ways to do it:
1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click the History subtab.
4. Click More filters, select Subscriptions and agreements, and then click Subscriptions.
5. Change the date back to the year the subscription was created, and then click Show.
6. Click Details next to the subscription.
7. Click Cancel Subscription.
or
1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click on View All of My Transactions.
4. Click Find a Transaction.
5. Search AudioMicro's email (paypal@audiomicro.com) in Email between the dates that you believe your AudioMicro subscription has been created.
6. Find the original transaction where the subscription was created. The Type would be specified by "Subscription Creation To".
7. Click Details next to the subscription.
8. Click Cancel Subscription.
If you should have any problems related to cancelling your subscription, please contact PayPal first because they manage your subscription for us. If they cannot resolve it, please give us an email at audiomicro@audiomicro.com and we will try our best to resolve the issue for you.
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